Privacy & Cookie Policy

Effective date: 20 September 2026

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Sara Benedi Lahuerta, trading as Vitae Balance Health Coaching, is the controller of your personal information. Contact: hello@vitaebalance.com; 38 Rowanbyrn, A94 XC42,

Blackrock, Co. Dublin.

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Information we collect

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• Enquiry data: name, surname, email address, telephone number and message.

• Booking administration: contact details, packaged booked, payment confirmation. We do not store full payment-card details.

• Coaching records: goals, wellbeing information (including diagnosed health conditions), lifestyle information, session notes and information you choose to share, some of which is health data.

• Technical data: limited website-use information (processed through Wix) and cookies.

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Why we use this information

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We process health and wellbeing information only with your explicit consent, to assess suitability, agree goals, provide coaching and retain professional records. You may withdraw consent at any time, but this may mean we cannot safely continue coaching.

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We use providers including Wix, Google Workspace, and Revolut for website, email, appointments and payment administration. Some providers may process data outside the EEA; appropriate lawful safeguards will be used.

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We retain enquiry data for twelve months if no booking follows; coaching records for seven years after the relationship ends; and financial records for the applicable tax period. You may request access, correction, deletion, restriction, objection, portability or withdrawal of consent by emailing hello@vitaebalance.com. You may complain to the Irish Data Protection Commission at dataprotection.ie.

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We use essential cookies and request consent before non-essential analytics or marketing cookies. See the Cookie Policy and cookie banner for current details.